This is a page for the visual thinkers among us… and those of us who like to see patterns and the big picture.

Frameworks are conceptual structures that hold the overall shape of a discipline or structure. In computing software, frameworks guide the order and flow of procedures, they provide starting points that can be extended but are not designed to be overridden, as they are a complex distillation –or in pastoral thinking – accumulated wisdom.

Frameworks are helpful images that help tidy up our pastoral thinking and reduce the clutter that can come between us and the offer of excellent pastoral care

Images and diagrams sourced from web articles will be referenced with the site’s web link. (The linked articles may not necessarily relate to pastoral ministry)

Framework 12
The Cynefin Sense-making Framework

Fig. 1. The Cynefin Sense-Making Framework (Mark and Snowden, 2006)

Framework 11|
Spiritual Care 2×2 Matrix

Generalist-Specialist x Broad-Narrow Spiritual Care Matrix

Framework 10
Relating Soul to Spirit

The relationship between the soul and the Biopsychosocial-spiritual model

Framework 9
Conscious Competence

Noel Burch, an employee with Gordon Training International, developed the Conscious Competence Ladder in the 1970s, which can also be represented by a matrix. The model highlights two factors that affect our thinking as we learn a new skill: consciousness (awareness) and skill level (competence). According to the model, we move through the following levels as we build competence in a new skill:

Unconsciously unskilled – we don’t know that we don’t have this skill, or that we need to learn it.
Consciously unskilled – we know that we don’t have this skill.
Consciously skilled– we know that we have this skill.
Unconsciously skilled – we don’t know that we have this skill, but we don’t focus on it because it’s so easy.

conscious competence

Framework 8
Theory U

Theory U is a change theory that works with conversations. Otto Scharmer seeks to link mindfulness and the transformation of business, society and self through the concept he refers to as “presencing.” Theory-U has five stages and seven capacities, as explained below. The seven capacities are necessary to experience the five movements of the U. 

Theory U image

Framework 7. 
Orientation, Disorientation and Reorientation 

When forming a spiritual assessment it helpful to identify the season that the other person is in. For example, are they in a season of orientation and order? Or is it a season of disorientation and disorder? Or perhaps, they have arrived a time of reorientation and re-ordering of their world?  Soul care will look very different in each of these seasons as the transitional needs of the other will be depend upon their season. The soul care interventions are intended to facilitate the transitional needs and should align the current season they are in.

As a metaphor we all know that during a harsh alpine winter we need warmth and shelter from the elements or we die, but spring might be a time of sorting out and new beginnings and summer might be a time of refreshment and enjoying the cool of the evening. Conversely, in a hot climate it might be that summer brings the terror of bush fires and it is winter that provided the respite.


Framework 6. 
Gibbs Reflective Cycle

As pastoral carers and chaplains, we can have similar conversations over and over again, it is easy to slip into ministry patterns and grooves of least resistance. How do we ensure that we continue to reflect, evaluate and incorporate new insights into our ministry practice?

Working through a reflective tool such as this cycle developed by Graham Gibbs provides a disciplined way to reflect on our ministry practice. The analysis stage allows us to think deeply about what is happening in the big picture and what light scripture might shed on the pastoral encounter under reflection.


Framework 5.
Sinak’s Golden Circle

The WHY, HOW and WHAT of soul care, based on Simon Sinek’s Golden Circle

Framework 4.
The Drama Triangle and the Empowerment Dynamic

David Emerald’s image showing the relationship between Karpman’s Drama Triangle and it’s opposite *The Empowerment Dynamic (The TED* Triangle).


Image:  Wikimedia Commons. File:Drama-Triangle-The-Empowerment-Dynamic.jpg

Framework 3.
Soul Care is a Sensory Ministry

Screenshot 2018-07-09 16.26.39

Images adapted from “Spiritual Care: how to do it” Sinclair, Bouchal, Chochinov, Hagen and McClement,
BMJ Supportive & Palliative Care 2012/2 319-327.

Framework 2.
Plutchik’s Wheel of Emotions

image: Wiki Commons

Framework 1.
Elements of Cross-Cultural Competency


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